Support

Silicon provides service plans above and beyond the standard warranty for all its range of UPS.

Productivity losses from power outages and power quality issues are astounding. The price of continuity disruption is huge, and major safety issues loom. Common service plans for large Powerware UPSs include: annual maintenance contract, start-up service, and UPS preventive maintenance.

We have a dedicated team monitoring 7x12, real-time enterprise monitoring services. UPS monitoring services include response to over 35 UPS system and UPS battery alarms, immediate notification of significant power quality events, standby units in case of emergency, monthly status reports, and if necessary, dispatching of Silicon UPS service technicians. Silicon offers a comprehensive line of battery services specifically designed to minimize the risk of system downtime and provide you with peace of mind.